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https://www.nytimes.com/2019/02/15/opinion/sunday/email-etiquette.html
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https://theconversation.com/sept-bonn...ndre-tout-de-suite-aux-e-mails-110322
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http://theconversation.com/sept-bonne...ndre-tout-de-suite-aux-e-mails-110322
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http://fr.reuters.com/article/technologyNews/idFRKCN1BG13Z-OFRIN
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http://www.servicesmobiles.fr/lavenir...n-relation-avec-sms-rcs-et-bots-37270
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http://bfmbusiness.bfmtv.com/entrepri...ise-en-voie-d-extinction-1048606.html
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